PhoneSuite 112e
Exceeding Expections for Midscale Properties
Up to 475 rooms
PhoneSuite 112e Communication Solution provides hotels the features needed to help exceed guests’ expectations. With a front desk telephone system that meets all franchise requirements, PhoneSuite 112e supports customer-focused, mid-size hotels, with a feature-rich communication PBX that may be used alone or bundled with our optional Auto-Attendant, Voice Mail, and Call Accounting applications.
More PhoneSuite 112e Advantages
- Creates quality customer experience.
Easy-to-read name display on the front desk console—greet your guest by name and make them feel welcomed.
A full property management system interface providing automatic guest check-in, checkout, name-in-room display, room status updates, and more.
Answer detection, ensures that guests are billed only for completed phone calls.
Extension cloning providing simple, intuitive use of 2 lines per room.
Wake up calls confirmed by voice message stating wake up time.
- Integrates seamlessly with your Property Management System.
- Consolidates costly analog phone lines with efficient T1 trunk interface.
T1 and PRI Digital trunk interface with Direct Inward Dialing (DID), Dialed Number Identifications Service (DNIS), and Caller ID (PRI only).
- Increase employee productivity with our time saving features.
Feature Phones with multiple extension “appearances” and buttons for Voice Mail, Hold, Intercom, Do Not Disturb, Transfer, and Redial.
- Eliminates hours of training with easy-to-use console.
Optional PhoneSuite Touch Screen Console that simplifies operation and gives your front desk a touch of elegance.
- Upgrades easily with integrated Auto-Attendant, Voice Mail, and Call Accounting applications at time of purchase or when the time is right for you.
Add-on options
Your hotel’s front desk phone system is the operational hub of your business. As your guests’ first point of contact, this system manages the administrative and accounting functions that define your hotel as efficient and effective. At PhoneSuite, our communication solutions are designed to work as standalone systems, or they may be bundled with one of our optional integrated applications to enhance customer service, increase productivity, and control costs.
PhoneSuite’s add-on applications eliminate the need for third-party products, simplifying your equipment needs. Applications include:
Call Accounting
- Sets credit limits, tracks and posts costs, and stores call records to your PMS automatically at checkout.
- Answer-detection system ensures guests are billed for completed calls, not busy or no-answer attempts.
- Customizable rate tables assure that you bill all long distance calls.
Voice Mail
- Automatically clears previous guests’ messages on check-in or checkout.
- Automatically manages activation of message-waiting lamp.
- Tailor your guests’ wake-up calls with a professional message specific to their needs.
- Perfect and inexpensive tool to reach all of your guests with broadcast system to notify them of special offers and amenities.
Auto Attendant
- Reduces your staffing costs and improve your image with 24/7 unattended call answering.
- Allows callers to reach guests directly without front desk intervention.
- Reduces nuisance calls with guest name verification (112e only).
- Provides option to transfer to central reservation office.
- Plays recorded information, such as directions or special announcements.
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